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GEO5

We are distributors for UK and IRELAND

Contact Support

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Before you contact our technical support, please install the latest software version available for you.

Still Having Issues?

Our modern ticketing system will allow you to constantly check the status and create a conversation between the support team and you.

This is the best and quickest way for us to answer your issues. Please open a ticket by using the button below.

Support by Phone

If you are unable to open a ticket using the button above, please contact us by phone.

Telephone hotline: 01536 639 032. Please consider the working hours: Monday - Friday from 9:00 to 12:00 and from 13:00 to 16:00 (CEST).


Our technical support staff will request your:

  1. License number ℹ️
  2. Software version ℹ️
  3. Problem description ℹ️
  4. Data containing the error ℹ️

Support by Email

Basic technical support is provided to all our customers through the Ticketing System for free.

If you want to send us an email, please use the following email adresses:

  • office@aecsoftware.co.uk
  • geo5@aecsoftware.co.uk
  • FAQ

    Check the frequently asked questions regarding licensing and keys.